{"success":true,"data":{"id":"cmm84rjcz00034fr8mgp5ture","type":"COOKIE_POLICY","version":"1.0","title":"Cookie Policy","content":"<h2>1. What Are Cookies?</h2>\n<p>Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences and understand how you use the site. Similar technologies include local storage and session storage used by mobile applications.</p>\n\n<h2>2. How We Use Cookies and Local Storage</h2>\n<p>CleanSnap operates primarily as a mobile application. Our app uses limited local storage on your device for essential functionality. If you access CleanSnap through a web browser (including in-app web views), cookies may also be used.</p>\n\n<h2>3. Types of Cookies and Storage We Use</h2>\n\n<h3>Strictly Necessary (Always Active)</h3>\n<p>These are essential for the app and website to function. They cannot be disabled.</p>\n<table>\n  <thead><tr><th>Name / Purpose</th><th>Description</th><th>Duration</th></tr></thead>\n  <tbody>\n    <tr><td>Authentication tokens</td><td>Keeps you signed in to your account (JWT access token and refresh token)</td><td>Access: 15 minutes; Refresh: 7 days</td></tr>\n    <tr><td>Session data</td><td>Maintains your session state while using the app</td><td>Session</td></tr>\n    <tr><td>Security tokens</td><td>Prevents cross-site request forgery and other security threats</td><td>Session</td></tr>\n    <tr><td>Cookie consent</td><td>Remembers your cookie preferences</td><td>12 months</td></tr>\n  </tbody>\n</table>\n\n<h3>Functional</h3>\n<p>These remember your choices and preferences to provide a better experience.</p>\n<table>\n  <thead><tr><th>Name / Purpose</th><th>Description</th><th>Duration</th></tr></thead>\n  <tbody>\n    <tr><td>App preferences</td><td>Stores your display preferences (e.g., notification settings, theme)</td><td>Persistent until cleared</td></tr>\n    <tr><td>Recent searches</td><td>Remembers your recent search queries for convenience</td><td>30 days</td></tr>\n    <tr><td>Push notification token</td><td>Stores your device token for sending booking updates and alerts</td><td>Persistent until app uninstalled</td></tr>\n  </tbody>\n</table>\n\n<h3>Analytics</h3>\n<p>These help us understand how users interact with the app so we can improve it. Data is anonymised where possible.</p>\n<table>\n  <thead><tr><th>Provider</th><th>Description</th><th>Duration</th></tr></thead>\n  <tbody>\n    <tr><td>Expo / Sentry</td><td>Crash reporting and performance monitoring to help us fix bugs and improve app stability</td><td>Session / up to 12 months</td></tr>\n  </tbody>\n</table>\n\n<h3>Marketing</h3>\n<p>We do not currently use marketing or advertising cookies. If this changes in the future, we will update this policy and request your consent before enabling any marketing cookies.</p>\n\n<h2>4. Third-Party Cookies</h2>\n<p>Some cookies may be set by third-party services that we use:</p>\n<ul>\n  <li><strong>Stripe</strong> &mdash; Our payment processor may set cookies when you make a payment, for fraud prevention and security purposes.</li>\n  <li><strong>Google / Apple</strong> &mdash; If you use social sign-in (Google or Apple), their authentication services may set cookies.</li>\n</ul>\n<p>We do not control third-party cookies. Please refer to those providers' cookie policies for more information.</p>\n\n<h2>5. Your Choices</h2>\n<p>You can manage cookies and local storage in several ways:</p>\n\n<h3>In the App</h3>\n<p>You can manage your notification preferences and clear cached data from the app settings.</p>\n\n<h3>Browser Settings</h3>\n<p>If you access CleanSnap via a web browser, you can control cookies through your browser settings:</p>\n<ul>\n  <li>Block all cookies (note: this may prevent you from using the Platform)</li>\n  <li>Delete existing cookies</li>\n  <li>Allow cookies from specific sites only</li>\n  <li>Block third-party cookies</li>\n</ul>\n<p>For instructions on managing cookies in your specific browser, visit your browser's help pages.</p>\n\n<h3>Device Settings</h3>\n<p>On mobile devices, you can manage app data and permissions through your device settings (Settings &rarr; Apps &rarr; CleanSnap).</p>\n\n<h2>6. Impact of Disabling Cookies</h2>\n<p>If you disable strictly necessary cookies or clear your local storage:</p>\n<ul>\n  <li>You will be signed out and need to log in again</li>\n  <li>Your preferences may be reset</li>\n  <li>Some features of the Platform may not function correctly</li>\n</ul>\n<p>Disabling analytics cookies will not affect your ability to use the Platform.</p>\n\n<h2>7. Changes to This Policy</h2>\n<p>We may update this Cookie Policy from time to time. If we make material changes, we will notify you through the app. The \"Last updated\" date below indicates when this policy was last revised.</p>\n\n<h2>8. Contact Us</h2>\n<p>If you have questions about our use of cookies or local storage, contact us at <a href=\"mailto:support@cleansnap.co.uk\">support@cleansnap.co.uk</a>.</p>\n\n<p><em>Last updated: March 2026</em></p>\n","summary":"Cookie and local storage policy for the CleanSnap app.","isActive":true,"publishedAt":"2026-03-01T19:15:54.178Z","createdAt":"2026-03-01T19:15:54.179Z","updatedAt":"2026-03-01T19:15:54.179Z","createdBy":null}}